D365 CRM Developer

An exciting opportunity has arisen for a D365 CRM Developer to join a highly respected organisation based in Canberra.

This role offers you the chance to work on impactful projects that shape the future of customer relationship management within a supportive and inclusive environment. You will be part of a team that values knowledge sharing, professional growth, and collaboration, ensuring your expertise is both recognised and nurtured. With access to flexible working opportunities and ongoing training, you will have the resources needed to further develop your technical skills while contributing to meaningful solutions. If you are passionate about leveraging Microsoft technologies to deliver high-quality CRM solutions and thrive in an environment where your input is valued, this could be the perfect next step in your career.

• Join a collaborative team dedicated to delivering high-quality Microsoft Dynamics 365 CRM solutions, where your technical expertise will directly contribute to organisational success and client satisfaction.
• Benefit from flexible working arrangements and continuous training opportunities designed to support your professional development and help you stay at the forefront of technology.
• Work in an inclusive environment that values diverse perspectives, encourages open communication, and fosters strong interpersonal connections among colleagues.

What you'll do:

As a Microsoft Dynamics 365 Customer Relationship Management Developer based in Canberra, you will play a pivotal role in designing, configuring, and supporting advanced CRM solutions tailored to meet evolving business needs. Your day-to-day responsibilities will involve close collaboration with stakeholders to understand their requirements before translating these into scalable technical solutions using Microsoft Dynamics 365. You will leverage your proficiency with web development tools—such as JavaScript, ASP.Net, C#, .NET, jQuery, SQL Server, HTML, and CSS—to customise system functionalities while ensuring seamless integration with existing platforms. In addition to developing PowerApps applications and insightful PowerBI reports that empower users with data-driven decision-making capabilities, you will also be instrumental in implementing Azure DevOps CI/CD pipelines for efficient deployment cycles. Your commitment to producing comprehensive documentation will foster knowledge transfer within the team. By participating in code reviews and offering guidance on architectural decisions, you will help uphold high standards of quality throughout every project phase. Supporting end-users through training sessions or troubleshooting requests forms another key aspect of this role—ensuring everyone benefits from the full potential of the CRM system. Ultimately, your contributions will drive operational excellence while enhancing user satisfaction across the organisation.

• Collaborate closely with stakeholders to gather requirements and translate business needs into effective Microsoft Dynamics 365 CRM configurations and customisations.
• Design, implement, and maintain robust CRM solutions using best practices for Microsoft Dynamics 365 configuration, ensuring optimal performance and scalability.
• Utilise web development tools and technologies such as JavaScript, ASP.Net, C#, .NET, jQuery, SQL Server, HTML, and CSS to extend CRM functionality and integrate with other systems.
• Develop PowerApps applications and PowerBI reports that enhance user experience and provide actionable insights for decision-makers across the organisation.
• Participate in the design, build, test, and implementation of Azure DevOps CI/CD pipelines to streamline deployment processes and improve solution reliability.
• Provide clear documentation for all developed solutions, including technical specifications, user guides, and support materials to facilitate knowledge sharing within the team.
• Engage in regular code reviews and quality assurance activities to ensure adherence to coding standards and best practices across all deliverables.
• Offer expert advice on solution architecture and recommend improvements based on emerging trends in Microsoft technologies.
• Support end-users by troubleshooting issues, providing training sessions, and responding promptly to queries related to CRM functionalities.
• Contribute actively to team meetings, workshops, and collaborative sessions aimed at continuous improvement of processes and outcomes.

What you bring:

To excel as a Microsoft Dynamics 365 Customer Relationship Management Developer in this Canberra-based position, you will bring substantial hands-on experience configuring complex CRM environments using industry-recognised best practices. Your background should include designing tailored solutions that address unique business challenges while maintaining system integrity. A deep understanding of web development languages—spanning JavaScript through .NET frameworks—and database management via SQL Server is essential for extending platform capabilities effectively. Your ability to communicate intricate ideas clearly ensures smooth collaboration between technical experts and business users alike. Experience building PowerApps applications alongside crafting insightful PowerBI dashboards demonstrates your capacity for empowering others with practical tools. Familiarity with Azure DevOps pipelines enables you to contribute towards streamlined deployment processes that minimise downtime while maximising reliability. Producing detailed documentation comes naturally as part of your commitment to transparency within teams. Above all else, your collaborative spirit helps nurture an inclusive workplace where everyone feels supported—while any additional certifications from Microsoft further underscore your dedication towards professional growth.

• Demonstrated knowledge of Microsoft Dynamics 365 configuration best practices with a proven track record of successful implementations in complex environments.
• Extensive experience in MS Dynamics CRM / 365 configuration as well as solution design tailored to specific business requirements.
• Proficiency in web development tools including JavaScript, ASP.Net, C#, .NET framework technologies, jQuery libraries, SQL Server databases, HTML markup language, and CSS styling techniques.
• Strong communication skills enabling you to explain technical concepts clearly to both technical teams and non-technical stakeholders alike.
• Hands-on experience developing PowerApps applications that streamline workflows alongside creating PowerBI reports for enhanced data visualisation.
• Familiarity with Azure DevOps CI/CD pipeline implementation encompassing design through build phases as well as testing procedures for reliable deployments.
• Ability to produce thorough documentation covering technical specifications along with user-facing materials that promote knowledge sharing within teams.
• A collaborative approach that supports teamwork while fostering positive relationships across departments through empathy and understanding.
• Commitment to continuous learning demonstrated by pursuing relevant certifications or staying updated on new features within Microsoft’s ecosystem.
• (Desirable) Possession of current Microsoft certifications relevant to Dynamics 365 or associated technologies will be highly regarded.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Sofia Moran on 03 8628 2104 for a confidential discussion.