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Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.

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Exclusive recruitment partners

Explore the opportunities from a range of organisations that exclusively partner with Robert Walters for their hiring needs.

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Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.

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Loss & Prevention Officer

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Join a leading hospitality group in the East as a Loss and Prevention Officer, offering between $70K–$90K. You'll safeguard assets, analyse cash, stock, and data trends, and reduce loss through investigation and controls. This role values your analytical skills and offers flexibility, training, and career growth in a supportive, compliance-driven environment.

An exciting opportunity has arisen for a Loss and Prevention Officer to join a leading hospitality group in the East, offering a competitive salary of $70,000 - $90,000. This pivotal role is designed for someone who is passionate about protecting company assets and ensuring financial integrity across multiple venues. As a Loss and Prevention Officer, you will play an essential part in identifying, analysing, and mitigating risks related to cash handling, stock control, and operational data. You will be empowered to investigate irregularities, detect patterns of loss, and recommend robust controls that reduce shrinkage and fraud. The organisation values your analytical mindset and offers a supportive environment where your attention to detail and commitment to compliance will be highly regarded. With flexible working opportunities and ongoing training available, this position provides the perfect platform for you to develop your career within a collaborative team that prioritises professional growth and workplace wellbeing.

  • Enjoy a highly competitive salary package between $70,000 - $90,000 with additional benefits tailored to support your personal and professional development.
  • Be part of a reputable hospitality group that champions teamwork, knowledge sharing, and continuous improvement in risk management practices.
  • Benefit from flexible working opportunities and comprehensive training programmes designed to enhance your skills in loss prevention, compliance, and data analysis.

What you'll do:

As a Loss and Prevention Officer based in the South-East region, you will be entrusted with safeguarding the financial health of a dynamic hospitality group. Your day-to-day activities will involve conducting thorough audits of cash handling processes across multiple revenue streams while maintaining vigilance over stock control procedures throughout various departments. By leveraging advanced data analysis tools and business intelligence platforms, you will uncover trends that signal potential risks or inefficiencies. Your keen investigative skills will be put to use as you examine discrepancies in both cash reconciliations and inventory records—working closely with department heads to resolve issues swiftly. In addition to producing insightful dashboards for management review, you will play an active role in developing internal policies that reinforce best practices across the organisation. Your ability to communicate effectively with diverse teams ensures that everyone remains aligned on compliance standards while fostering a culture of transparency and accountability. Success in this role hinges on your meticulous approach to problem-solving combined with your dedication to upholding the highest standards of confidentiality when managing sensitive information.

  • Monitor and audit cash handling procedures across all revenue centres including front desk operations, food and beverage outlets, ensuring adherence to established protocols at all times.
  • Investigate variances identified in daily cash reconciliation reports by thoroughly analysing potential causes such as theft, fraud or procedural gaps within the business.
  • Conduct spot checks and unannounced audits on cash floats, safes, and point-of-sale terminals to ensure accuracy and compliance with internal controls.
  • Analyse inventory reports from various departments such as kitchen, bar, and housekeeping to identify stock losses or unusual usage patterns that may indicate inefficiencies or non-compliance.
  • Investigate discrepancies in stock levels by reviewing wastage reports, delivery records, and collaborating closely with procurement teams to address any irregularities found.
  • Utilise business intelligence tools alongside internal systems like POS, ERP, or inventory software to detect patterns indicative of loss, fraud or operational inefficiency.
  • Identify trends in discounts, voids, complimentary items, refunds or stock consumption that could suggest manipulation or breaches of policy.
  • Produce regular dashboards and detailed reports highlighting anomalies, risk areas and emerging loss trends for senior management review.
  • Conduct root cause analysis on identified losses while working collaboratively with operational teams to implement effective corrective actions.
  • Support the development and rollout of internal control policies by assisting in staff training sessions focused on reinforcing compliance with cash handling, stock management and loss prevention protocols.

What you bring:

To excel as a Loss and Prevention Officer in this respected hospitality group, you will bring a solid foundation in business administration or finance complemented by hands-on experience within similar environments such as hotels or retail chains. Your expertise using analytical tools allows you to interpret large volumes of transactional data efficiently—spotting inconsistencies before they escalate into significant issues. You are known for your methodical approach when conducting audits or investigations; colleagues trust your judgement due to your unwavering commitment to accuracy. Your interpersonal skills enable you to build rapport quickly with staff across different departments—ensuring open lines of communication during sensitive inquiries. Discretion is second nature; you handle confidential matters with care while always adhering strictly to organisational policies. Your ability to produce comprehensive yet accessible reports means decision-makers can rely on your insights when shaping future strategies around risk mitigation. Above all else, your enthusiasm for continuous learning ensures you remain up-to-date with evolving best practices in loss prevention—making you an invaluable asset within any forward-thinking team.

  • A bachelor’s degree or diploma in Business Administration, Finance, Accounting, Risk Management or a related field is preferred for this position.
  • Experience working in loss prevention, audit or financial control roles within hospitality, retail or fast-moving consumer goods sectors is highly desirable.
  • Demonstrated proficiency with data analysis tools such as Microsoft Excel or Power BI along with familiarity using point-of-sale systems and inventory management platforms.
  • Exceptional attention to detail coupled with strong critical thinking abilities are essential for identifying subtle patterns indicative of risk or non-compliance.
  • Excellent written and verbal communication skills enabling you to interact constructively with operational teams at all levels within the organisation.
  • A proven track record of exercising discretion and professionalism when handling confidential information related to financial transactions or investigations.
  • Ability to work independently while also contributing positively within collaborative team environments focused on shared goals around risk reduction.
  • Experience supporting incident investigations involving internal/external thefts or policy violations would be advantageous but not mandatory.
  • Capacity for producing clear dashboards/reports summarising complex findings for senior stakeholders is important for success in this role.

What sets this company apart:

This hospitality group stands out through its unwavering commitment to nurturing talent within an inclusive environment where every team member’s contribution is valued. Employees benefit from flexible working opportunities that promote work-life balance alongside generous pension contributions which underscore the organisation’s long-term investment in its people. Comprehensive training programmes are regularly offered—empowering staff at all levels to expand their knowledge base while staying ahead of industry developments. The leadership team fosters a culture rooted in collaboration; ideas are freely shared across departments resulting in innovative solutions that drive operational excellence. With a reputation built on trustworthiness and dependability among both guests and employees alike—the company continues to set benchmarks for ethical conduct within the sector. Joining this organisation means becoming part of a supportive network where professional growth goes hand-in-hand with personal wellbeing—a truly rewarding place for those seeking meaningful careers in hospitality risk management.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Marco Boscaini on +61 3 8628 2275 for a confidential discussion.

Contract Type: Perm

Specialism: Procurement & Supply Chain

Focus: Quality Assurance

Industry: Retail

Salary: AUD70,000 - AUD90,000 per annum + +super

Workplace Type: Hybrid

Experience Level: Associate

Location: Eastern Suburbs Melbourne

Job Reference: LSN3ZU-B472E348

Date posted: 21 August 2025

Consultant: Marco Boscaini