Customer Service Officer

As a Teller, you will be the first point of contact for customers visiting the branch and will work to create a welcoming and supportive experience from the moment they walk in. You will be required to uncover customer needs to support their holistic banking needs. By addressing their everyday banking queries and referring them to the right specialists, you will help ensure each customer receives tailored support and guidance. No two days are the same, and each interaction is an opportunity to make a genuine difference in customers' financial wellbeing!

• Assist customers with banking transactions including cash deposits and withdrawals
• Maintain accurate cash handling and ensure end-of-day balancing
• Educate customers on digital platforms such as online banking and mobile app
• Identify opportunities to improve customers’ financial wellbeing through tailored solutions
• Ensure compliance with regulatory requirements and internal policies

There are full-time and part-time positions available, being based in the branch with hours spanning across Monday to Friday. Opportunities across metropolitan and regional SA, including Golden Grove, Port Augusta, Naracoorte, Tumby Bay and Kadina.

If you’re a Customer service professional and passionate about genuinely helping people with their financial needs, this role may be for you!

To apply please click apply or call Olivia Portellos on +61 8 82163529 for a confidential discussion.