Claims Support

We’re looking for an experienced Administrator to join a busy and supportive team on a short term temporary assignment, starting ASAP. This role is working with a leading Superannuation business within a specialist insurance team supporting members through insurance processes during important and often sensitive times.

What you’ll be doing:

• Processing insurance applications (Death, TPD & Income Protection)
• Managing exceptions and handling cases that require manual review
• Producing member correspondence and updates
• Following up with insurers and monitoring outstanding applications
• Providing general administrative support to the wider team
• Assisting with documentation for claims, complaints, and escalations

What we’re looking for:

• Previous administration or customer service experience
• High attention to detail and strong organisation skills
• Ability to manage multiple tasks and meet deadlines
• Strong communication skills (written & verbal)
• A team player with a proactive attitude
• Experience in insurance, superannuation, or financial services

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply, please click "Apply" or contact Ali Alpe on ali.alpe@robertwalters.com.au for a confidential discussion.