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Right to Disconnect: Work-life balance in Australia

Australia’s always-on work culture: 70% regularly work outside of contracted hours  

One year since Australia introduced its landmark Right to Disconnect laws, new Robert Walters research shows that professionals are still logging in beyond their contracted hours.

While the legislation was designed to protect work-life balance, the reality is that heavy workloads, leadership behaviours, and global business demands continue to fuel an “always-on” culture across Australian workplaces.

This blog explores the real drivers behind after-hours work, the impact on employees and organisations, and practical strategies to restore balance.

 

The limits of legislation

The Right to Disconnect gives employees the right to refuse work-related communications outside their contracted hours without penalty. But Robert Walters research reveals that only 18% of professionals consistently stick to their contracted hours, while 70% start early or finish late a few times a week or daily.  

These figures highlight a simple truth: laws alone can’t dismantle workplace cultures that normalise overwork.

 

Why Australians are still working longer hours
 

Heavy workloads

Nearly two-thirds (52%) of professionals describe their workload as heavy or very demanding. 40% of people say this is the main reason for working additional hours, and with headcount under pressure, 27% of employees cite under resourced teams as the main driver.

Leadership behaviours

When managers reward responsiveness or model long working hours, employees receive a clear signal: being “always on” is valued. 10% of employees say managers expectations to be available around the clock is the reason they work additional hours. Even without explicit pressure, this creates a culture where staff feel compelled to extend their workday.

Global time zones

Australia’s geographic position also drives after-hours work. To collaborate with colleagues or clients across Europe, North America, and Asia, professionals often attend late-night calls or respond to messages outside local business hours - 22% say this is the reason they work extra hours.  

Cultural norms

Australians work an average of 1,855 hours per year - about 200 hours more than workers in comparable countries. Long hours remain embedded in workplace culture, where commitment is often equated with availability.

 

The impact of overwork

Persistent overwork carries significant risks for both employees and businesses:

  • Burnout and mental health issues: Long-term overwork contributes to stress, anxiety, and exhaustion.
  • Lower productivity: Fatigue reduces focus, creativity, and output.
  • Retention challenges: Professionals increasingly choose employers who respect boundaries.
  • Eroded morale: A culture that rewards hours over outcomes can damage engagement and collaboration.

 

Strategies for employers to restore balance

To move beyond compliance and address the root causes of overwork, employers should focus on:

  • Leadership modelling: Senior leaders must set the tone by respecting boundaries and rewarding results, not hours.
  • Clear communication: Define expectations around working hours, deadlines, and response times.
  • Workload management: Regularly assess task allocation, ensure teams are adequately resourced, and prioritise effectively.
  • Cultural initiatives: Encourage practices like ‘power hours’ and recognise output instead of presenteeism.
  • Technology policies: Limit after-hours notifications and promote asynchronous communication.
  • Flexibility and wellbeing support: Offer hybrid work options, flexible schedules, and mental health resources.

 

Tips for employees to set boundaries

Professionals can also take steps to protect their personal time, including:

  • Setting and communicating clear working hours
  • Using email scheduling tools to delay after-hours messages
  • Taking regular breaks and fully utilising leave entitlements
  • Raising workload concerns early to prevent unsustainable demands


Even small adjustments can help create healthier work habits and reduce stress.

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FAQs

  • What is the Right to Disconnect in Australia?

    The Right to Disconnect allows employees to refuse work-related communications outside contracted hours without penalty.
  • Does the Right to Disconnect stop after-hours work?

    Not entirely. While the law sets a legal framework, Robert Walters research shows many professionals still work late due to workloads, leadership behaviours, and global time zones.
  • Are certain industries more affected?

    Yes. Finance, technology, consulting, and professional services often have higher overtime expectations, making it harder for employees to disconnect.
  • What can employers do to support staff?

    Employers can lead by example, manage workloads effectively, and implement clear communication and wellbeing policies.

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