Account Manager

The Company: My client is a global digital marketplace engineered for speed, scale and intelligent discovery. Powered by data, AI-driven search and seamless payments, it connects millions of buyers and sellers in real time. From rare finds to everyday essentials, the platform turns inventory into opportunity and clicks into commerce — fast, secure, borderless trading built for the modern internet economy. The Role: They're now seeking an Account Manager (growth advisor) to join their Sydney team. Please note you must have the right to work in Australia. Hybrid working, 3 days per week in the office.

Overview:

• Support small–medium business sellers to grow on a global digital marketplace.
• Provide strategic, data-led guidance to improve listings, performance and revenue.
• Manage a portfolio of sellers, identifying growth opportunities and driving execution.

Seller Support & Enablement

• Deliver 1:1 consultations to understand seller goals, challenges and opportunities.
• Coach sellers to optimise listings, marketing activity and overall account health.
• Promote adoption of platform tools, campaigns and promotional calendars.

Strategy & Growth

• Build tailored growth plans aligned to market trends and seller objectives.
• Identify expansion opportunities across products, categories and audiences.
• Track performance and drive progress against agreed growth targets.

Relationship Management

• Act as primary contact for assigned sellers, building trusted partnerships.
• Run regular check-ins, feedback sessions and ongoing performance support.
• Champion seller feedback internally to improve platform experience.

Insights & Analysis

• Analyse performance data to uncover risks and growth opportunities.
• Share actionable insights, reports and best practice with sellers.
• Contribute to seller education through resources and workshops.

What You Bring

• 2+ years’ experience in eCommerce, sales, trading or SMB environments.
• Strong commercial mindset with a track record of hitting targets.
• Excellent analytical, communication and relationship-building skills.
• Highly organised, detail-focused and comfortable managing multiple priorities.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Michaela Cornes on 02 8289 3210 for a confidential discussion.