Business Development Manager / Field Sales Executive

The Company: My client is a leading international express delivery and logistics provider, specialising in time-critical shipping solutions and connecting businesses and consumers across global markets. With an extensive international network and a strong reputation for reliability, speed and customer service, the organisation supports businesses of all sizes with efficient cross-border deliveries and supply chain solutions. Committed to innovation, operational excellence and sustainability, it continues to play a key role in facilitating global trade and international commerce. The Role: They're now seeking a motivated and commercially driven Field Sales Executive to join their Commercial Sales team. This role will focus on driving revenue growth by identifying and securing new business opportunities, developing existing customer relationships and delivering exceptional customer service. The successful candidate will be responsible for achieving agreed revenue targets, proactively identifying potential clients and building strong, long-term business relationships. Acting as a knowledgeable, professional and proactive point of contact, they will work closely with customers to understand their needs, recommend tailored express delivery solutions and ensure a consistently high level of customer satisfaction. This is an excellent opportunity for a results-oriented sales professional who thrives on winning new business, nurturing client relationships and contributing to the continued growth of a globally recognised logistics organisation.

Responsibilities:

• Customer Relationship Management: Build and maintain strong relationships with new and existing customers, identifying their current and future needs and recommending suitable products and services to drive revenue growth and customer retention.
• Territory Management: Manage an assigned sales territory, maintaining regular customer contact and ensuring a high standard of service across the customer portfolio.
• Business Development: Proactively identify and secure new business through cold calling, referrals, lead follow-up and targeted prospecting activities.
• Account Growth: Develop a strong understanding of customer objectives, purchasing criteria and decision-making processes to maximise account potential and establish long-term partnerships.
• Sales Negotiation: Negotiate pricing and volume-based agreements within company guidelines, working collaboratively with internal support teams to retain customers and secure ongoing business.
• Sales Presentations and Proposals: Prepare and deliver customer presentations, sales proposals, tenders, bids, contracts and account management plans to support business development objectives.
• Market Awareness: Monitor competitor activity, market trends and customer requirements to identify new opportunities and maintain a competitive advantage.
• Sales Campaigns and Events: Coordinate and participate in sales promotions, campaigns and industry events to generate leads and increase brand awareness.
• Customer Service and Issue Resolution: Respond to customer enquiries and complaints professionally and confidently, taking ownership of issues and working towards effective resolutions while maintaining commercial integrity.
• Pipeline Management: Maintain an active sales pipeline, tracking opportunities and managing activity levels to support the achievement of revenue and new business targets.

Essential Experience and Skills:

• At least one year's experience in sales and account management, or a minimum of two years' experience within the express freight industry.
• A proven ability to drive sales growth through effective negotiation and commercial awareness.
• Strong relationship-building skills, ideally developed within fast-paced, customer-focused service environments.
• Excellent written and verbal communication skills in English, with a confident, professional, positive and courteous approach.
• The ability to quickly develop product and service knowledge and translate customer requirements into effective solutions.
• Exceptional attention to detail and a high level of accuracy.
• The ability to work independently while contributing effectively to a busy, collaborative team.
• Good IT skills, including proficiency in Microsoft Word, Excel and Outlook, along with experience using customer databases or CRM systems.
• Excellent time management and organisational skills, with the ability to prioritise workloads and meet tight deadlines.
• A current, valid driving licence.

Desirable Experience:

• Previous experience within the express freight, courier or logistics industry.
• A demonstrable track record of achieving sales targets through the successful sale of products and services.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Michaela Cornes on 02 8289 3210 for a confidential discussion.