Clerical Administrator

An exciting opportunity has arisen for an Administrator to join a highly respected organisation in Melbourne. You will play a pivotal part in ensuring the smooth operation of office functions, supporting consultants and managers, and maintaining positive relationships with both clients and internal stakeholders. This role is a 6 month contract with potential to extend. The role is based in Melbourne CBD and offers hybrid-working.

What you’ll do

As an Administrator in Melbourne, you’ll keep daily operations running smoothly while supporting consultants, managers, and clients. You’ll juggle competing priorities, manage key admin processes, and act as a reliable point of contact—ensuring work is accurate, compliant, and delivered on time.

• Deliver responsive, high-quality support via shared mailboxes and task systems
• Provide accurate admin support, including case notes and billing
• Coordinate team meetings that promote transparency and collaboration
• Support onboarding and development of new staff
• Allocate work to meet productivity targets and manage team workflows
• Identify and implement process improvements
• Maintain compliance across WHS, privacy, and operational policies
• Support client relationships and contribute to account growth
• Resolve client issues efficiently and maintain accurate records
• Conduct audits and support quality assurance initiatives

Success in this role means being organised, adaptable, and people-focused, with strong communication skills and a proactive mindset.

What you bring

You’re an experienced administrator who balances empathy with efficiency. You’re reliable, detail-oriented, and confident working across teams.

• Significant experience in Administration
• Strong organisational and time management skills
• Clear, adaptable communication and excellent attention to detail
• Ability to work independently and collaboratively
• Commercial awareness and relationship-building skills
• Strong IT skills, including case management systems (e.g. Vinci)

What sets this company apart

This organisation offers a genuinely supportive and flexible work environment, with a strong focus on wellbeing, inclusion, and professional growth.

• Flexible working options and supportive leadership
• Ongoing training and development opportunities
• Wellbeing initiatives and recognition programs
• Open, inclusive culture with strong team connection

It’s a workplace where people feel valued, supported, and set up to succeed.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Chloe O'Brien on 61 3 8628 2174 for a confidential discussion.