IT Engineer – Platforms

IT Engineer – Platforms $900 + super p/a Contract till October Brisbane An exciting opportunity has arisen for an IT Engineer – Platforms to join a forward-thinking digital and information team in Brisbane.

What you'll do:

• Provision, deploy, configure, operate, and optimise technology infrastructure across physical, virtual, and cloud-based environments to ensure seamless business operations.
• Apply advanced technical expertise to maintain and enhance technology platforms by executing updates and employing automation tools for efficiency.
• Establish and maintain operational procedures and standard operating processes (SOPs) for all relevant technologies within the team's remit, always ensuring adherence to security policies.
• Monitor system load, performance, and security metrics using system management tools to proactively identify issues and implement effective solutions.
• Investigate operational and security-related incidents, providing detailed reports and proposals for improvement to stakeholders as required.
• Plan and implement maintenance routines and agreed changes while coordinating release activities across multiple teams to ensure timely delivery of new features or updates.
• Develop configuration management processes including secure configuration, classification, auditing of configuration items (CIs), and maintaining accurate records through automation tools.
• Assess risks associated with proposed changes by developing documentation and implementing robust change control processes that align with organisational objectives.
• Initiate actions to investigate problems in systems or services, collaborating with others to implement agreed remedies and preventative measures for ongoing improvement.
• Support incident management by monitoring queues, documenting resolutions accurately, contributing to procedure development, and assisting team members in following best practices.

What you bring:

• A diploma or bachelor’s degree in Information Technology or a related field combined with at least five years’ experience in aligned technology areas—or seven years’ direct experience without formal qualifications.
• Relevant certifications such as Service Management (ITIL), COBIT, PRINCE2, CCNA or MSCE are highly regarded but not mandatory; willingness to pursue further training is encouraged.
• Demonstrated experience provisioning, deploying, configuring, operating, and optimising technology infrastructure across various environments including cloud-based platforms.
• Proven ability to develop scripts or configure automation tools that streamline domain-specific tasks within enterprise IT settings.
• Strong understanding of configuration management principles including secure handling of configuration items (CIs), record-keeping through automation tools, and regular auditing practices.
• Experience assessing risks associated with change requests by developing comprehensive documentation and implementing effective change control processes.
• Solid background in problem management, initiating investigations into system issues, determining fixes collaboratively with peers, and supporting analysis of patterns or trends for process improvement.
• Familiarity with release management processes including planning schedules according to business needs; coordinating activities among multiple teams; ensuring compliance with quality standards; conducting post-release reviews.
• Knowledgeable in information security frameworks—providing guidance on security controls; performing risk analyses; investigating suspected attacks; supporting incident management efforts as needed.
• Excellent interpersonal skills demonstrated through building positive relationships with peers, leaders, and stakeholders and showing empathy towards customer needs during service interactions.

What's next:

If you’re ready to take the next step in your career as an IT Engineer – Platforms within a supportive team environment that values your expertise—this is your moment!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Neha Neha on 07 3032 2285 for a confidential discussion.