Applications & Quality Manager

A leading organisation in Adelaide is seeking an Applications and Quality Manager to drive the delivery, support, governance, and quality assurance of their application portfolio. This pivotal role offers you the opportunity to shape technology solutions that are secure, reliable, and aligned with business needs, while fostering a culture of accountability and continuous improvement within specialist teams.

You will be empowered to lead strategic planning, manage vendor relationships, and ensure systems deliver measurable value to both internal and external stakeholders. With flexible working opportunities, generous pension contributions, and ongoing training available, this position is ideal for someone who thrives in an inclusive environment where your expertise will directly influence organisational outcomes. If you are passionate about maximising system adoption, reducing operational risk, and supporting strategic objectives through collaborative leadership, this is your chance to make a meaningful impact.

• You will have the opportunity to lead a highly skilled team responsible for delivering secure and reliable technology solutions that support organisational priorities and business outcomes.
• The role offers flexible working arrangements, generous pension contributions, and access to ongoing training opportunities to support your professional growth.
• You will play a key part in driving continuous improvement initiatives, fostering an inclusive culture, and ensuring ICT services effectively enable strategic and operational success across the organisation.

What you'll do:

As an Applications and Quality Manager based in Adelaide you will be entrusted with guiding the delivery of secure technology solutions that underpin critical business operations. Your day-to-day responsibilities will involve collaborating closely with specialist teams to ensure applications are managed throughout their entire lifecycle—from initial design through implementation to retirement—while maintaining high standards of reliability. You will champion quality assurance practices by establishing robust testing strategies that safeguard system integrity. By managing vendor relationships effectively you will guarantee service levels are met while contributing valuable insights as part of the ICT leadership team. Your ability to develop frameworks for continuous improvement will be instrumental in minimising operational risk. Through strong stakeholder engagement you will translate business needs into actionable initiatives that enhance efficiency and user experience. Success in this role requires a commitment to fostering an inclusive culture where accountability is balanced with innovation.

• Lead the strategic planning, governance, and management of the application portfolio to ensure alignment with organisational priorities and delivery of measurable value to stakeholders.
• Provide supportive leadership and management of the Applications and Quality team by overseeing workforce planning, resource allocation, performance management, capability development, succession planning, and nurturing a culture of accountability.
• Oversee the full application lifecycle including solution design, development, implementation, maintenance, enhancement, retirement, and release management to maintain secure and reliable services.
• Establish and lead quality assurance and testing functions by developing strategies, frameworks, standards, methodologies, and governance processes that ensure consistent quality and minimise operational risk.
• Ensure effective environment management practices across production and non-production environments to maintain system integrity, stability, security, and service continuity.
• Manage vendor and third-party service provider relationships associated with application development, testing, and support services by ensuring contractual obligations are met and value-for-money objectives are achieved.
• Contribute as a member of the ICT leadership team to strategic planning activities including investment prioritisation, governance initiatives, cross-functional projects, and organisational decision-making.
• Develop and continuously improve application management frameworks by implementing policies, standards, procedures that align with organisational requirements as well as industry best practice.
• Monitor application-related risks by managing issues, incidents, performance outcomes through appropriate controls and remediation activities while reporting mechanisms support continuous improvement.
• Partner with business leaders and stakeholders to understand business needs so you can prioritise initiatives that deliver application solutions improving organisational capability and user experience.

What you bring:

To excel as an Applications and Quality Manager you will bring proven experience leading diverse teams responsible for enterprise-level applications within complex environments. Your background should include hands-on involvement in governing all aspects of application lifecycle management from solution design through release ensuring systems remain fit for purpose. You possess deep knowledge of contemporary architectures including cloud integration service management which enables you to advise on digital enablement projects. Your expertise extends to implementing robust governance frameworks covering risk compliance quality assurance aligned with industry best practice. You have successfully managed multidisciplinary teams vendors delivering solutions that meet contractual obligations while supporting transformation initiatives. Familiarity with test automation DevOps practices is essential for driving efficiency across portfolios. Ideally you have worked in government or regulated settings where inclusion diversity health safety underpin every decision. Your interpersonal skills allow you to build trust collaborate effectively nurture talent foster communal growth within supportive leadership structures.

• Significant experience leading teams responsible for enterprise application portfolios within large organisations or government-regulated environments.
• Demonstrated expertise governing application lifecycle management including quality assurance practices such as testing strategies and release management.
• Proven track record managing complex ICT programs involving multidisciplinary teams as well as vendor-delivered solutions across multiple platforms.
• Strong understanding of contemporary application architecture including integration methods cloud technologies service management practices relevant to modern enterprises.
• Experience implementing ICT governance frameworks covering risk compliance quality management aligned with industry standards legislative requirements.
• Ability to provide strategic advice on digital enablement projects application modernisation technology investment decisions supporting organisational transformation.
• Experience implementing test automation DevOps practices within teams or wider organisations enhancing efficiency reliability security across applications.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Sam Mercer on 08 8216 3536 for a confidential discussion.