Teller

Our client is seeking a vibrant and customer-focused individual to join their team as a Part-Time Teller at their Robinvale branch. This role offers an exciting opportunity to empower customers to achieve their financial goals through meaningful conversations and tailored banking solutions. With comprehensive training, a supportive team environment, and opportunities for career growth, this position is the perfect starting point for a rewarding journey in the banking industry.

About the Role
As a Teller, the successful candidate will be the welcoming face of our client’s branch and the trusted voice customers hear over the phone. The role involves engaging with customers to understand their needs, offering tailored banking solutions, and referring them to specialised Banking teams when required. From assisting with transactions to providing advice on products, this position plays a key role in empowering customers to take control of their finances every day.

This is a temporary part-time position (26.6 hours per week) based at our client’s Robinvale branch, with working hours spread across Monday to Friday.

Key Responsibilities

• Provide exceptional customer service by welcoming customers into the branch and assisting them with their banking needs.
• Engage in meaningful conversations to identify customer requirements and offer tailored financial solutions.
• Process financial transactions accurately and efficiently while maintaining attention to detail.
• Proactively contact customers over the phone to discuss products and services that align with their financial goals.
• Refer customers to specialised Banking teams when necessary for more complex needs.
• Stay up-to-date with new banking procedures and technologies to deliver seamless service.

What Our Client is Looking For
The ideal candidate will have:

• Experience in customer service or sales roles, ideally in customer-facing or phone-based environments.
• A proven ability to meet targets and remain composed under pressure.
• Confidence in working towards sales/referral goals and making proactive customer calls.
• Strong numerical skills, preferably with experience in cash handling and accurate transaction processing.
• An energetic personality paired with a genuine passion for helping others.
• A willingness to learn and adapt to new banking procedures and technologies.

No prior banking experience? That’s not an issue! Our client values enthusiasm, a strong desire to learn, and a commitment to delivering outstanding customer service above all else. Comprehensive training on banking products, services, and systems will be provided from day one, along with ongoing support from a dedicated team.

Why Join Our Client?
Our client is committed to becoming their customers' #1 banking partner for life and they are looking for passionate individuals who share this vision. In return, they offer:

• Exclusive Benefits: Special offers on banking products, discounts from top brands, and employee-only mortgage rates.
• Flexible Leave Options: Including Culture, Lifestyle, and Wellbeing leave.
• Career Development: Tailored learning opportunities designed to help employees grow within the organisation.
• Community Impact: Opportunities to give back through volunteering initiatives that make a real difference.

Apply Now!
This opportunity may close earlier than advertised if suitable candidates are identified. Interested applicants are encouraged to apply as soon as possible to take the first step toward building an exciting future in banking!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply, please click Apply and your dedicated recruitment consultant, Sam Philp, will be in touch.