Customer Service Consultant

Full training will be provided, making this a fantastic opportunity for experienced customer service professionals who are looking to further develop their corporate career.

About the Role

As a Customer Service Consultant, you'll be the first point of contact for customers, assisting with enquiries, providing support, and delivering exceptional service across a range of insurance-related products and services.

You'll join a collaborative team environment where you'll receive comprehensive training, ongoing support, and the opportunity to build valuable experience with a globally recognised organisation.

What's in it for you?

• Perfect for travellers looking for a longer-term contract before their next adventure
• $43.10 per hour + super
• 6-month contract commencing 7th December
• Comprehensive training provided
• Hybrid working - fully remote during training, moving to 3 days from home and 2 days in the office
• Work through the festive season with public holidays off
• Build valuable experience within a large corporate and insurance environment
• Join a well-known global organisation with an excellent reputation
• Friendly, supportive and inclusive team culture
• Multiple positions available
• Visa holders welcome to apply (must have valid working rights covering the full 6-month contract)

We're Looking For People Who:

• Have previous call centre or high-volume customer service experience
• Enjoy helping people and delivering positive customer outcomes
• Communicate confidently and professionally
• Can build rapport and navigate customer conversations with ease
• Are comfortable learning new systems, processes and products
• Thrive in a fast-paced environment
• Can commit to the full 6-month contract
• Are available to commence on 7th December

If you're looking for a role that offers flexibility, a competitive hourly rate, a supportive team environment, and the chance to gain valuable experience with a global organisation, we'd love to hear from you.

Apply now. Interviewing is underway, and successful candidates must be available to commence on 4 December.