Customer Service Jobs

An established industrial equipment business is seeking an experienced Service Operations Manager to lead and develop a large-scale service operation spanning workshop and field-based services across NSW. This is a senior operational leadership position with responsibility for a team of almost 80 employees across workshop and field service functions. The successful candidate will oversee day-to-day operations, drive service performance and profitability, strengthen customer relationships, and ensure the delivery of high-quality, safe and efficient service outcomes. Working closely with senior leadership, you will have the opportunity to influence operational strategy, improve processes, develop your people and identify opportunities to grow service revenue across an established customer base.