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The Department for Education

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Salary: Attractive salary package

Location: Adelaide CBD

Date posted: 16 July 2024

The Department for Education (DfE) is committed to developing an education system where all children and young people reach their potential, enabled by world-leading digital technology and systems. The Department for Education is implementing a range of reforms to improve the educational opportunities for every South Australian child and to better meet the needs of the South Australian community. Pivotal to these reforms is the department’s intent to continue delivering a high performing, world leading information and communication technology service.

To support this vision, DfE is now seeking a Digital Platforms Manager who will be responsible for managing a ‘technical practice’ to lead the management and adoption of the department’s Salesforce, ServiceNow and any future enterprise SaaS platforms, incorporating the governance of each platform, its growth plan (i.e. a 5-10 year strategy to incorporate a pipeline of business initiatives) and a high-quality platform support and maintenance capability.

There will be a rolling program of implementations, which will require the Digital Platforms capability to take responsibility for the technical delivery of projects/solutions, continuous improvement activities and operational support that impacts across the Department and school and preschool communities.

The position will work closely with business leaders and subject matter experts (SME) across the public education system and internal technical stream leads and staff (i.e. in the areas of integration, data, user experience and customer support / service delivery) to ensure high-quality contemporary SaaS solutions are provided to both internal and external stakeholders.

The Digital Platforms Manager will also be required to establish and maintain strong partnerships with existing and new external providers to complement and scale the implementation of solutions and platforms as required.

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