Recycling Operations Lead

Robert Walters is proud to be partnering with COEX, the not-for-profit organisation responsible for delivering Queensland’s Containers for Change scheme. About COEX: COEX is the not-for-profit organisation appointed to manage and grow Queensland’s Containers for Change refund scheme. Since 2018, the organisation has kept over 12 billion containers out of landfill and returned more than $1 billion in 10c refunds to Queenslanders.

From driving sustainability and innovation to creating real impact in communities, the team is united by a shared commitment to increasing circularity outcomes and ensuring no container goes to waste. Watch the video below to hear from the COEX team and why they are proud to be part of the change.

About the Role:

An opportunity has arisen for a Recycling Operations Lead to join the Brisbane-based team. Reporting to the Recycling Operations Manager, this role supports the coordination, administration, and performance monitoring of COEX’s recycling network, including Material Recovery Facilities (MRFs), bottle crushers, processors and recyclers.

You will play a key role in ensuring the accurate and compliant execution of scheme activities through data analysis, claims processing, reporting, and operational coordination, while contributing to continuous improvement across the network.

This role will also involve some travel across Queensland and interstate, as required.

Key Responsibilities

• Assess and process claims, ensuring accuracy and compliance with contractual requirements
• Analyse operational data and trends to improve recycling and recovery outcomes
• Develop and maintain reporting tools, including Excel and Power BI dashboards
• Monitor costs and budgets, identifying and escalating variances
• Coordinate waste audits and analyse findings to support process improvements
• Maintain accurate operational, financial, and contract records
• Support contract administration, onboarding, and compliance reporting
• Provide first-line support to stakeholders on systems and reporting queries
• Coordinate across internal teams to support logistics and operational needs
• Contribute to continuous improvement and process optimisation initiatives

About You

You will bring strong analytical and operational capability, with experience working across data, finance, or operational environments.

Key requirements include:

• 2–5 years’ experience in operations, administration, data, or coordination roles
• Experience in waste, recycling, logistics, or similar environments (desirable)
• Strong proficiency in Excel, Power BI and the broader MS Office suite
• Experience working with data, reporting, or claims processing
• Strong administrative and coordination capability across multiple systems
• Excellent attention to detail and commitment to data accuracy
• Strong organisational skills, with the ability to manage multiple priorities
• Confident stakeholder engagement and communication skills
• Ability to work effectively in a fast-paced, operational environment
• A proactive, reliable, and team-oriented approach
• A current driver’s licence and an ability to obtain and maintain a satisfactory criminal history check
• Formal qualifications in business, data analytics, environmental science, or a related field will be highly regarded

You will also demonstrate strong alignment to COEX’s values:
Be proactive – Value others – Work together – Contribute positively – Be transparent

Apply Now

If you’re looking to combine your analytical and operational skillset with a meaningful sustainability mission, we encourage you to apply.

COEX has been certified as a Great Place To Work® and recognised by Diversity Council Australia as an Inclusive Employer, reinforcing their commitment to creating a supportive and inclusive environment.

They are dedicated to fostering a welcoming workplace where people from all backgrounds can thrive and encourage applications from diverse communities, including people with disability and Aboriginal and Torres Strait Islander peoples.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Elena Brady on 07 3032 2287 for a confidential discussion.