Strategic Account Manager

Robert Walters is partnering with a growing technology business to recruit a Strategic Account Manager. Own key enterprise relationships, drive client value and renewals, and proactively uncover opportunities for account growth across products, sites and business units.

Strategic Account Manager

Robert Walters is partnering with a growing and innovative technology business to recruit an experienced Strategic Account Manager to take ownership of key enterprise client relationships and drive long-term commercial growth.

This is not a traditional account management or customer service role. We are looking for someone with a strong sales mindset who can become a trusted strategic partner to clients, understand their business challenges and proactively identify opportunities to deliver greater value.

You will manage and develop an established portfolio of enterprise clients, protecting renewals while identifying opportunities to expand relationships across additional products, sites, business units and use cases. There will also be scope to contribute to new business growth and broader market penetration.

Key responsibilities include:

• Own and grow strategic enterprise client relationships
• Build trusted relationships with senior stakeholders and key decision-makers
• Drive product adoption and help clients realise measurable business value
• Protect renewals and proactively identify upsell and expansion opportunities
• Analyse existing accounts to uncover untapped commercial opportunities
• Lead strategic business reviews, roadmap discussions and executive engagement
• Understand client challenges and identify solutions before opportunities are formally presented
• Proactively secure meetings and maintain strong engagement across your client portfolio
• Work closely with product, implementation, support and technical teams
• Bring customer insights back into the business to support product and service development
• Contribute to new business opportunities and broader market growth
• Work towards agreed commercial metrics and targets

About you

You will be a confident and commercially minded Strategic Account Manager, Enterprise Account Manager, Key Account Manager or Business Development professional with experience managing sophisticated B2B relationships.

You will be naturally curious, proactive and comfortable working with technical or complex solutions. Rather than simply servicing accounts, you will enjoy asking the right questions, uncovering opportunities and finding ways to strengthen relationships and grow account value.

Experience across enterprise software, SaaS, technology, EHS, regulatory compliance, risk, sustainability, product stewardship, mining, resources or another complex B2B environment would be highly regarded. Specific chemical compliance experience is not required, with comprehensive product knowledge able to be developed in the role.

You will bring:

• Strong strategic account management and/or consultative sales experience
• Demonstrated ability to grow and develop existing accounts
• Confidence engaging with senior and executive-level stakeholders
• Strong commercial acumen and an opportunity-focused mindset
• The ability to understand complex client challenges and translate technical capability into business value
• A proactive, self-driven approach to developing relationships and generating opportunities
• Excellent communication and stakeholder management skills
• The ability to collaborate effectively across local and international teams

This is an excellent opportunity for someone who wants genuine ownership of strategic client relationships while joining a growing business with an expanding international footprint.

Full-time permanent | Perth, WA | Onsite with one WFH day per week

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Natalie Kiely on 08 9266 0933 for a confidential discussion.