IT & Operations Manager

As the IT and Operations Manager based in Melbourne, you will play an integral role in maintaining the organisation’s reputation for reliable broadcasting by overseeing both its technological infrastructure and operational workflows. Your days will be filled with diverse tasks ranging from researching innovative solutions with key stakeholders to implementing robust systems that keep broadcasts running smoothly around the clock.

Additionally, you’ll have opportunities to contribute creatively by supporting outside broadcasts or assisting with event production when needed.

• Ensure all technical projects and maintenance activities are delivered punctually, within defined scope, and according to budgetary guidelines to maintain uninterrupted broadcasting services.
• Oversee or personally perform all aspects of IT support including network administration, hardware and software maintenance, software development initiatives, audio streaming support, and website administration duties.
• Work collaboratively with the Broadcasting Manager to oversee day-to-day broadcasting operations such as music scheduling and play out systems to ensure smooth delivery of content.
• Support the development of grant applications or private giving materials related to technical needs while managing projects from inception through completion for all technology-related initiatives at the station.

What you bring:

To excel as the IT and Operations Manager in this unique environment requires more than just technical proficiency—it calls for someone who thrives on collaboration, values inclusivity, and enjoys sharing their knowledge generously with others. Your background should include substantial experience supporting IT systems within media or broadcasting settings where uptime is critical. You bring not only strong analytical thinking but also warmth in your interactions: you’re able to explain complex concepts simply so everyone feels empowered during periods of change.

• Demonstrated experience managing IT infrastructure within a broadcast or media environment where reliability is paramount for continuous service delivery.
• Proven ability to research emerging technologies and develop practical recommendations tailored to organisational needs while considering budgetary constraints.
• Excellent interpersonal skills that enable you to communicate complex technical information clearly across teams comprising both staff members and volunteers.
• Strong organisational abilities allowing you to plan effectively for upgrades or new system rollouts—including preparing documentation, manuals, training sessions, and change management communications.

What's next:

If you are ready to make a real difference in Melbourne’s vibrant broadcasting community while advancing your career in IT operations management, this is your chance!

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.