Call Centre Jobs

Robert Walters recruits for permanent and contract call centre jobs throughout Australia. View the call centre job vacancies we are currently recruiting for below.

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Customer Service Consultant

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Salary: Attractive Annual Salary + Commission

Location: Keswick

Date posted: 23 September 2026

As a Customer Service Consultant, you will be the first point of contact for customers, providing support via phone and email. You’ll deliver clear and effective communication, provide fast and tailored solutions, and consistently deliver outstanding customer service. Through engaging with customers across multiple communication channels, you’ll offer guidance and clarity on any issues customers have.

Customer Service Officer

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Salary: AUD40 - AUD45 per hour

Location: Parramatta

Date posted: 11 September 2026

Fraud and scams can have a significant financial and emotional impact on customers. In this role, you will be the person customers turn to when they need support, reassurance and decisive action. As a Fraud & Scams Officer within a major Australian bank, you will combine empathy, curiosity and critical thinking to investigate suspicious activity, recognise fraud and scam warning signs and take action to reduce customer harm. Every customer’s circumstances are different. You will listen carefully, gather and analyse information, assess risk and make well-reasoned decisions about the actions needed to protect the customer and the bank. This is an opportunity to build specialist capability in an important and evolving area. You do not need to arrive with extensive banking or fraud knowledge. Structured training, guidance and support will help you develop the technical expertise and confidence required to succeed.

Customer Quality and Training Lead

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Salary: Negotiable

Location: Melbourne CBD

Date posted: 9 September 2026

Are you passionate about driving excellence, building capability, and delivering outstanding customer experiences? Do you thrive in a dynamic environment where your leadership can make a real difference? If so, this is your chance to join one of Australia’s leading non-bank lenders, renowned for its innovative financial solutions and commitment to empowering customers.

Customer Success Associate

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Salary: AUD75,000 - AUD85,000 per annum

Location: Sydney CBD

Date posted: 25 August 2026

Robert Walters has partnered with Edstart - a growing education fintech company, who is on the lookout for their next Customer Success superstar! As a Customer Success Associate, you will have full autonomy for getting the best outcomes for current and prospective customers. You will manage the inbound enquiry channels, follow-up on applications in-progress and also support existing customers. If you are someone who is compassionate, a great team player (and commercially minded!) and thrives on interactions, apply away!