Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.
Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.
Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Robert Walters recruits for permanent and contract call centre & customer service jobs across a wide range of global and national companies including large commercial blue chip organisations and financial services firms throughout Australia
Our client is a leader in the healthcare sector, offering an extensive portfolio of services that includes health insurance, aged care, and direct healthcare services. With decades of experience and a robust international footprint, our client serves millions of satisfied customers across various continents, including Europe, the Asia-Pacific region, and the Americas.
Position Details:
* Role: Customer Service Consultant
* Contract Duration: Approximately June 30th to end of September
* Location: Melbourne CBD
* Work Arrangement: In-office full-time for the first 2-4 weeks, then 2 days per week in office.
* Hours: Rotating Roster 8am - 8pm, Monday - Friday
* Training: Comprehensive training provided in the first 3-5 days
Salary:AUD75,000 - AUD85,000 per annum + super + bonus
Location:Sydney CBD
Date posted:8 May 2025
Robert Walters has partnered with Edstart - a rapidly growing fintech company, who is on the lookout for their next Customer Success superstar!
As a Customer Success Associate, you will have full autonomy for getting the best outcomes for current and prospective customers. You will manage the inbound enquiry channels, follow-up on applications in-progress and also support existing customers.
If you are someone who is compassionate, a great team player (and commercially minded!) and thrives on interactions, apply away!
Are you passionate about customer service and eager to make a difference? Our client is seeking a dedicated Customer Service Officer to join their vibrant team at the Sunshine Head Office. This is your chance to work with a leading company known for its commitment to excellence and customer satisfaction.
Location: Sunshine Head Office
Reports to: Team Leader Customer Service
Working Hours:8:30am – 5pm or 10:00am to 6:30pm (rotating)
Work for one of Australia's biggest Banks, with this rare and exciting opportunity. You’ll be taking inbound/outbound calls while replying to customer emails and assisting them with tailored solutions to their specific needs.
This role is based in the bustling Brisbane CBD and offers an exciting opportunity to provide exceptional customer service within a call centre environment!
Our client is seeking dedicated and enthusiastic Customer Service Consultants to join their dynamic team. This role is based in the bustling Melbourne CBD and offers an exciting opportunity to provide exceptional customer service within a call centre environment!
* Melbourne CBD location
* June 10th start date, contract until March 2026
* Hybrid working - 2 days in office, 3 days WFH
* Extensive training provided and progression opportunities
Our client is seeking a dedicated and empathetic Disputes Resolutions Specialist to join their team. This role offers an exciting opportunity to utilise your strong background in complaint resolution, to be instrumental in addressing customer complaints, ensuring fair and balanced outcomes.
What you bring:
The ideal candidate for the Disputes Resolutions Specialist role brings a strong background in complaint resolution within the banking sector. Experience dealing with wealth management and hardship cases is also highly desirable. Your commitment to providing exceptional customer service will drive your success in this role.
* Proven experience in complaint resolution essential
* Knowledge of retail and commercial banking products and processes
* Strong interpersonal skills
* Ability to work collaboratively with various stakeholders
This role is at the heart of a service centre that provides support to players and retailers across multiple jurisdictions. The successful candidate will be responsible for delivering consistently high-quality service, offering advice and resolving various queries from our Lotteries and Keno customers and outlets. This is an excellent chance to work in a supportive environment where your skills in customer service, conflict resolution, and active listening will be highly valued.
* Deliver high-quality customer service
* Resolve various queries from Lotteries and Keno customers
* Work in a supportive and dynamic team
Are you eager to join a globally recognised leader in the insurance industry, renowned for its innovative solutions and dedication to customer care?
Our client, a prominent and trusted name in the sector, is looking for dynamic individuals to fill the role of Claims Support Specialist on a 6-month contract, located in the vibrant Melbourne CBD!
