Call Centre & Customer Service Jobs

Robert Walters recruits for permanent and contract call centre & customer service jobs across a wide range of global and national companies including large commercial blue chip organisations and financial services firms throughout Australia

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Customer Service Consultant

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Salary: AUD40 - AUD43 per hour

Location: Melbourne CBD

Date posted: 30 October 2026

We have exclusively partnered with a leading global health and insurance organisation to recruit multiple Customer Service Consultants for an upcoming intake commencing 7th December.

Customer Support Specialist

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Salary: Up to AUD90,000 per annum

Location: Melbourne CBD

Date posted: 28 October 2026

Our client is seeking a skilled and motivated Customer Support Specialist with proven collections experience to join their dynamic and collaborative team. This full-time, permanent role offers $90k + super and an ASAP start. Ideal candidates will have at least one year of corporate customer service experience and a strong background in managing collections effectively while delivering exceptional customer outcomes.

Service Manager - Workshop & Field Services

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Salary: AUD160,000 - AUD175,000 per annum + Superannuation

Location: Western Sydney

Date posted: 26 October 2026

An established industrial equipment business is seeking an experienced Service Operations Manager to lead and develop a large-scale service operation spanning workshop and field-based services across NSW. This is a senior operational leadership position with responsibility for a team of almost 80 employees across workshop and field service functions. The successful candidate will oversee day-to-day operations, drive service performance and profitability, strengthen customer relationships, and ensure the delivery of high-quality, safe and efficient service outcomes. Working closely with senior leadership, you will have the opportunity to influence operational strategy, improve processes, develop your people and identify opportunities to grow service revenue across an established customer base.

Customer Assist Consultant

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Salary: Negotiable

Location: Parramatta

Date posted: 20 October 2026

Start your career in the banking industry and thrive in challenging situations while making a meaningful impact. In this role, you will engage with customers across diverse portfolios, offering tailored solutions to help bring their accounts in order. Engaging with customers through various communication channels while providing answers and knowledge. As a valued team member, you will actively contribute to ongoing improvements and ensuring every customer interaction is positive, seamless, and leaves a lasting impression.

Customer Assist Consultant

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Salary: Negotiable

Location: Bedford Park

Date posted: 14 October 2026

Call Centre Representative

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Salary: AUD40 - AUD45 per hour

Location: Brisbane CBD

Date posted: 14 October 2026

About the role: * Start date: Monday, 16 November 2026 * Location: Brisbane CBD (100% office-based, no WFH) * Full-time: 38 hours per week, Monday to Friday * Roster: Rotating schedule between 7:00AM - 7:00PM * Contract: 3-months with potential for extension * Multiple roles: 5-6 roles available

Customer Service Representative

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Salary: Negotiable

Location: Melbourne CBD

Date posted: 6 October 2026

You'll receive thorough training, ongoing coaching, and the flexibility of a hybrid work model, all while being part of a supportive, success-driven team. As the main contact for our client's customers, you'll provide outstanding service by addressing inquiries, reviewing coverage, and offering personalised health insurance solutions.