Call Centre & Customer Service Jobs

Robert Walters recruits for permanent and contract call centre & customer service jobs across a wide range of global and national companies including large commercial blue chip organisations and financial services firms throughout Australia

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Digital Fraud and Scams Specialist

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Salary: AUD40 - AUD45 per hour

Location: Parramatta

Date posted: 3 August 2026

A leading financial institution is seeking a dedicated Fraud & Scams Officer to join their team in Parramatta. This is a great opportunity to make a meaningful impact by protecting customers from fraudulent and scam activity. * $45 p/h + Super + Overtime Rates * 12-month contract, with permanent and extension opportunities available * Must have full Australian working rights * Availability to work shifts across a 24/7 roster * WFH flexibility offered after probation

Customer Care Specialist

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Salary: Negotiable

Location: Melbourne CBD

Date posted: 28 July 2026

A leading energy provider is seeking a Customer Care Specialist to join their Melbourne-based Customer Operations team. This is an exciting opportunity for you to become the first point of contact for valued customers, delivering exceptional service and support across multiple channels. * 6 month fixed term contract * Hybrid, office conveniently based in Melbourne CBD

Collections Specialist

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Salary: Negotiable

Location: Melbourne CBD

Date posted: 28 July 2026

A leading energy provider is seeking a Collections Specialist to join their Melbourne-based team, offering you the chance to make a meaningful impact on both customer experience and organisational financial stability. * 6 month fixed term contract. * Hybrid, with a conveniently based office in the Melbourne CBD.

Senior Claims Manager

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Salary: 14% super

Location: Brisbane CBD

Date posted: 28 July 2026

We're seeking an experienced Senior Claims Manager to manage a diverse portfolio of complex Life, TPD and Income Protection claims while providing technical guidance and mentorship to fellow claims professionals. An opportunity for a seasoned Life Insurance specialist who thrives on complex decision-making, stakeholder engagement & delivering exceptional outcomes for members.

Senior Recoveries Officer

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Salary: Negotiable

Location: Melbourne CBD

Date posted: 22 July 2026

Robert Walters is partnering with a leading financial services organisation to recruit an experienced Senior Recoveries Officer. This is an exciting opportunity to join a collaborative and high-performing team, managing a complex portfolio of mortgage recoveries while delivering positive outcomes for customers.

Customer Care Consultant

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Salary: Attractive Hourly Pay Rate

Location: Adelaide CBD

Date posted: 17 July 2026

As a Customer Care Team Member, you will play a key role in ensuring customer satisfaction by managing enquiries, problem solving, and building strong relationships with customers. You’ll work closely with sales, marketing, and operations teams to deliver outstanding service while contributing to the overall success of the business.