Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.
Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Our industry specialists will listen to your aspirations and share your story with Australia’s most prestigious organisations. Together, let’s write the next chapter of your career.
Australia's leading employers trust us to deliver fast, efficient hiring solutions that are tailored to their exact requirements. Browse our range of bespoke services and resources.
Robert Walters recruits for permanent and contract call centre & customer service jobs across a wide range of global and national companies including large commercial blue chip organisations and financial services firms throughout Australia
About Our Client
Our client is a global leader in providing technology solutions that enhance community living.
Position Overview
We are currently seeking a highly skilled Contact Centre Manager on behalf of our client. This individual will play a vital role in elevating contact centre service delivery, client account management, and team leadership.
This is a unique opportunity for you to join a leading financial institution as a Customer Advocacy Senior Specialist, based in the heart of Melbourne CBD. In this pivotal role, you will be at the forefront of championing customer interests, ensuring every voice is heard and every concern is addressed with empathy and professionalism.
In this role, you are not just handling claims; you are guiding people through the intricacies of insurance with compassion and expertise. As a Case Manager, you will manage and process various types of cases and payments, including Total Permanent Disability (TPD), Income Protection (IP) insurance claims, Death (D), and Terminal Illness (TI) claims, as well as Family Law claims and early release payments for financial hardship or compassionate grounds.
The Solar and Battery Team play a key role in delivering exceptional customer service by responding to solar and battery enquiries via phone and email with professionalism, empathy, and efficiency. As the first point of contact, this role ensures customer receive accurate information, timely assistance, and high-quality support. The Solar and Better team also ensure the accuracy, authenticity, and compliance with any documentation surrounding purchase or installation.
Veriforce is seeking a dedicated and empathetic Customer Service Representative to join their team in Melbourne. This is an exceptional opportunity for you to make a meaningful impact by assisting contractors and clients across Australia, all while enjoying the flexibility of remote work.
Our client is a major financial institution headquartered in Melbourne, Australia, and ranks among the largest banks in the region. They offer a comprehensive range of financial services, catering to both individual and business needs. Their operations extend beyond Australia and New Zealand, with a significant presence in the Asia-Pacific, Europe, America, and the Middle East.
An exciting opportunity has arisen for a dedicated Customer Service Officer to join a highly supportive and collaborative team based in Melbourne’s CBD, with the flexibility of remote working. This role is perfect for someone who thrives on building positive relationships, providing exceptional customer support, and ensuring seamless contractor onboarding and retention.
This role is critical in delivering exceptional service to patients, referrers, and health care professionals by managing appointment bookings and general enquiries related to diagnostic imaging services. If you're passionate about patient care, thrive in a fast-paced environment, and enjoy being part of a supportive team, this is the role for you.
Our client is seeking a Graduate Service Consultant to join their dynamic team in Melbourne CBD. This role offers an exciting opportunity to provide advice and support to existing customers and business partners.
* Based in Melbourne CBD - fully onsite role
* Permanent full-time position, rotating roster between 8am-8pm
* Bachelor/Diploma in Business, Banking and Finance, or Commerce essential
Salary:AUD40 - AUD45 per day + Overtime rates and compensation
Location:Parramatta
Date posted:16 July 2025
Job Title – Customer Service Specialist
Location – Parramatta
Contract Length – 12 months
Start Date – Must be able to start by Monday 1st September, please note there are 4 weeks of background checks that you must successfully pass.
