Robert Walters is a trusted business support & admin recruitment agency in Australia, partnering with organisations to deliver outstanding administrative and secretarial talent, ensuring your teams operate efficiently and effectively. Our offices span Sydney, Melbourne, Brisbane, Adelaide and Perth, providing local market insights with the scale of a national network.
As one of Australia's leading business administration recruitment agencies, we've been connecting businesses with skilled administrative talent for over 29 years. We recruit across a variety of roles, from Administrative Assistants and Coordinators through to Office Managers and Executive Assistants, placing the right skillsets from day-to-day office administration to executive support, operations and project coordination.
With specialist consultants based in Sydney, Melbourne, Adelaide, Brisbane and Perth, we know the local business support market inside out, backed by a real-time understanding of hiring trends and salary benchmarks. We partner with organisations on permanent, contract and interim engagements, supporting businesses from ambitious scale-ups to ASX-listed brands.
Robert Walters recruits across a wide range of office support roles including:
Business administration and support span a broad mix of roles, and we know how they differ, from executive assistance through to office management, operations and project coordination, as well as how each one fits within a modern business. Our consultants understand what makes the right candidates stand out, and as automation continues to reshape administrative work, we help clients hire for the skills that matter today.
What sets us apart:
Take a look at how we’ve helped our clients solve hiring challenges and build strong teams.
"Victoria helped us out when we needed a temp recruiter to join the team during a busy period for us. The candidate that Victoria found for us was incredible and hit the ground running and added great value to our team. It's going to be sad to see her go but I know she will do great at what ever she does next. Victoria was engaged and very helpful throughout the recruitment process and provided a shortlist of candidates ready to be interviewed within 24 hours."
"Ksenia is both professional and personable. Throughout the recruitment process, she kept me informed at every stage, and her support made securing the right person a smooth and seamless experience. She took the time to understand not only the role requirements but also the culture of our team, which enabled her to present a strong shortlist of highly suitable candidates. Her communication, attention to detail, and understanding of our needs made the entire process efficient and enjoyable."
"From the very beginning, Emma was incredibly supportive, professional and genuinely invested in helping me succeed. She took the time to prepare me for each stage of the interview process, provided detailed position descriptions and helpful resources and personally called me to explain what to expect before every interview. Her guidance, encouragement and clear communication made the entire process feel much less stressful and gave me the confidence I needed to perform at my best.
Emma was always approachable, responsive and happy to answer any questions I had along the way. Thanks to her dedication, I was able to secure a role at Bain & Company that I'm genuinely excited about. I highly recommend Emma to anyone looking for a recruiter who is knowledgeable, supportive and truly committed to helping candidates succeed."
"Chloe has been on the job for day dot and provided an excellent candidate. Chloe also checks in for regular updates."
"Denise always provides clear communication, attention to detail, and a genuine commitment to filling our vacancy. As well as being approachable, professional, and adaptable."
Business support and admin roles keep organisations running smoothly. Our consultants bring genuine sector knowledge and a sharp understanding of operations, processes and workplace culture, to help match the right people to the right roles.
We recruit across:
Denise Antoniou
Business Support, Manager, Adelaide
Denise joined Robert Walters in September 2016 arriving with over 5 years of extensive HR industry experience. Working within this sector, Denise brings an understanding of the market having worked closely with HR leaders to ensure best-practise is being achieved across organisations.
Chloe O'Brien
Senior Consultant, Business Support & HR, Melbourne
Chloe specialises in contract recruitment across Business Support and HR, with four years’ experience across the UK and Australia, including in Business Support recruitment.
With a background in administration and PA roles, she understands what makes candidates successful and supports many on working holiday visas, having done so herself.
Natalie Kiely
Consultant, Perth
Natalie is a highly engaging recruitment consultant who combines 10 years of internal recruitment experience with a strong sales background to deliver confident, insightful talent solutions. Known for her exceptional people skills and ability to uncover real motivators, she meets every client and candidate face-to-face to ensure true alignment in capability, ambition, and organisational fit. Passionate about helping people progress in their careers, she also supports community programs such as employability workshops for women re-entering the workforce. Clients consistently praise her for a smooth, efficient process and a partnership built on trust and understanding.
Ksenia Varaksina
Managing Consultant, Business Support & HR, Sydney
Ksenia, originally from Russia and raised in Indonesia, brings a strong multicultural approach to recruitment.
Since joining Robert Walters in June 2021, she has specialised in permanent Business Support roles within Banking and Financial Services. She is known for her strong work ethic and passion for recruitment.
43k
Professionals we help start their next chapter
85%
Of professionals refer us to a friend
11k
Organisations who we help acquire talent
90%
Of organisations recruit more than one role through us
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We have established recruitment agencies for business support and admin roles in several major cities across Australia, including Sydney, Melbourne, Perth, Brisbane, and Adelaide. We also have an International Candidate Management team that taps into our worldwide talent pools.
Our recruitment approach is targeted and data-driven, thanks to our in-house market intelligence team. For positions that are more challenging to fill, we provide talent mapping and premium advertising services.
Absolutely, being in the recruitment business for over 28 years means we have comprehensive data and insights on market trends and salary benchmarks, allowing you to make informed decisions. Request a copy of our free Salary Survey guide for Australia and receive business support specific insights.
For bespoke insights, our in-house market intelligence team provides a salary benchmarking service, supporting your attraction and retention strategy by giving you unbiased data, tailored to the needs of your business.
Permanent hires make sense when you're building long-term administrative or operational capability. If you're looking for someone who'll grow with your business, hold institutional knowledge and take ownership of how the office or function runs over time, such as an Office Manager or Executive Assistant, this is the right call. It's the best option when the role is core to how your business operates day to day, rather than being tied to a specific project or fixed window of need.
Contract and interim hires suit fluctuating demand, such as extra support during a busy period, or parental leave cover that keeps things running smoothly without disrupting the team's structure. Contractors are engaged and paid through us, so we handle payroll, superannuation and compliance while they work with you. Many of our clients use a mix of both, building a permanent core while using contract talent as workload shifts, so they're never over-resourced in quiet periods or under-resourced when it counts.